Privacy Policy

Last updated: 2025-06-09

At QUIVELLE (“we”, “our”, “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.quivelle.com, make a purchase, or interact with us.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you place an order, sign up for our newsletter, or contact us, we may collect:

  • Name
  • Email address
  • Phone number
  • Shipping & billing address
  • Payment details (processed securely via third-party gateways like Stripe or PayPal)

b. Non-Personal Information

We may collect non-identifiable data such as:

  • Browser type
  • IP address
  • Device information
  • Pages visited and time spent on the site

This helps us improve your browsing experience.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Send order updates and promotions (only if you opt-in)
  • Improve website functionality and performance
  • Detect and prevent fraud or abuse

3. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience. These include:

  • Essential cookies for website functionality
  • Analytics cookies (e.g., Google Analytics) to understand site traffic
  • Marketing cookies (if applicable) for ad performance tracking

You can control cookies via your browser settings.

4. How We Share Your Information

We do not sell or rent your personal information.
We may share limited data with:

  • Trusted payment processors
  • Shipping carriers (e.g., Canada Post, UPS)
  • Web analytics and email marketing platforms (e.g., Google Analytics, Mailchimp)
    Only to the extent necessary to serve you better.

5. Data Security

We use secure SSL encryption and trusted payment gateways to protect your data.
While no system is 100% secure, we take reasonable precautions to safeguard your information.

6. Your Rights

Depending on your location (e.g., Canada, U.S., EU), you may have the right to:

  • Access, correct, or delete your personal data
  • Withdraw consent for email marketing
  • Request information on how your data is used

To exercise these rights, please contact us at quivelle@outlook.com.

7. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy practices.

8. Children’s Privacy

Our site is not intended for use by individuals under the age of 16. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with a revised “Last Updated” date.

10. Contact Us

If you have any questions or concerns about this policy, please contact us at:

QUIVELLE
Email: quivelle@outlook.com
Website: www.quivelle.com